ERG Summit 

Being, Becoming, Belonging.

Relying on their passion and vision, ERG leaders become unconventional leaders and disruptors to push the boundaries of what it means to lead. Don’t miss out on this spectacular event and the visionary speakers at the ERG Summit.

Learn more about the ERG Summit

ERG Summit Speakers

Image of Stella Guan

Kim Cummings

Assistant Vice President, Human Resources & Diversity- BNSF Railway

Image of Candi Castleberry-Singleton

Santosh Mathew

Director of Technology, SAP, Mergers & Acquisitions / Diversity & Inclusion Leader / Sustainability Green Team Leader- Nielsen

Image of Katerina Jeng

Doreen M. Viloria

Consultant II, Diversity & Inclusion- Bank of America

Image of Katerina Jeng

Nior Gonzales

Community Engagement Professional

Image of Stella Guan

Michael Gonzales

2019 Leadership Convention General Manager
Co-Founder, National Diversity, Equity & Inclusion Consortium & Principal, NE&E Consulting

Image of Candi Castleberry-Singleton

Lisa A. Strack

Vice President, Diversity Recruiting Program Officer- Bank of the West
National Director of ERG Relations- NAAAP

Image of Katerina Jeng

Angela Pastorek, Ph.D.

Program Director & Faculty, Graduate Programs in Workplace Communication- The University of Kansas

Image of Katerina Jeng

Trace Ballard

Manager, LGBT Outreach- Central Intelligence Agency

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Farzana Nayani

Diversity, Equity & Inclusion Specialist
ERG Architect and Advisor- NAAAP

Image of Candi Castleberry-Singleton

Estrella Cramer

Director, Global Compliance & Operational Risk- UPS

Image of Katerina Jeng

Melinda Yee Franklin

Managing Director, Corporate & Government Affairs, Western Region- United Airlines

Image of Katerina Jeng

Vanessa Sims

Senior Vice President, Executive Director, Diversity & Inclusion- UMB Financial Services

Image of Katerina Jeng

Tessa Xuan

Founder & Principal- WOC Group LLC
ERG Corporate Relations Manager- NAAAP

Image of Stella Guan

Tashina Charagi

Vice President of Operations Global Products & Technology- ADP

Image of Katerina Jeng

Lilian Cavaleri

Director, Business Analytics & Chair, Asia Pacific Network- CBRE
Market Leader, Pacific Northwest- Filipinos in Institutional Real Estate (FIIRE)

Image of Melvina Young

Melvina Young

Senior Writer & Creator- Hallmark Cards

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Gaby Flores

Director, Office of Equity and Diversity- Children’s Mercy Hospitals & Clinics, Kansas City

Image of Candi Castleberry-Singleton

Dr. Andrea Hendricks

Senior Executive-Director of Diversity, Inclusion Strategy- Cerner

Image of Candi Castleberry-Singleton

Candi Castleberry Singleton

VP of Diversity Partnerships Strategy + Engagement, Twitter

Image of Gaby Flores

Toki Toguri

Co-Founder & Customer Success Manager- Diverst

Image of Katerina Jeng

Ann Chen

Manager, Marketing & Chair, Asian American ERG Steering Committee Communications- Experian

Image of Candi Castleberry-Singleton

Bobby Griffin

Vice President, Diversity & Inclusion- CBRE

Image of Katerina Jeng

Kingman Ng

Director, HR Global Diversity & Inclusion- Eli Lilly and Company 

Image of Katerina Jeng

Elizabeth Yang

NAAAP National President
Owner of the Law & Mediation Offices of Elizabeth Yang

Image of Candi Castleberry-Singleton

Mariko Carpenter

Vice President, Strategic Alliances- Nielsen

Speaker Bios

Kim Cummings

Assistant Vice President, Human Resources & Diversity- BNSF Railway

Kim Cummings, SCP, SPHR is assistant vice president, Human Resources and Diversity at BNSF Railway. In this role, Kim has responsibility for BNSF Railway’s diversity and inclusion efforts, EEO/Affirmative Action Plans and HR Compliance. She also provides leadership to the HR matrix teams supporting Law, State/Federal Govt Affairs, Corporate Communications, Claims, Compliance and Audit Services, and Technology Services.

Kim has spent over 20 years in leadership roles encouraging and promoting employee engagement in companies that include Belo Broadcasting, Burger King Corporation, Dell and Target Corporation. Kim has received numerous community service awards and business awards that include the 2012 “HR Professional of the Year” designation by Ogletree Deakins Law Firm and the Dallas Chamber of Commerce, 2015 DiversityFIRST Award from the National Diversity Council and named 2016 Texas Most Powerful Business Women by Texas Diversity Magazine.

Kim received her Bachelor degree in Social Work from Texas State University graduating from the University’s Emerging Leader program and was inducted into Who’s Who in College & Universities students. Kim received her Master degree from the University of Texas at Austin. She holds a Senior Professional designation in Human Resources and certified employee relations credentials. Kim is a professional member of the Fort Worth Human Resources Group and National Society of Human Resource Management.

Santosh Mathew

Director of Technology, SAP, Mergers & Acquisitions / Diversity & Inclusion Leader / Sustainability Green Team Leader- Nielsen

Santosh Mathew has spent the last 16 years in multiple industries ranging from Government, Health Care, Insurance, Manufacturing in numerous technical capacities.

Currently at Nielsen as a Director of Technology, he leads the Global Mergers and Acquisitions integration practice to rapidly integrate new companies into our HR, Billing, Finance and Payroll systems.

For five years and counting he has co-led Nielsen’s Asian Affinity Link Employee Resource Group driving cultural exploration and inclusive practices, and leads the North American Green Team, which exists to ideate ways to make the company more sustainable through the grassroots efforts.

He’s a graduate of Nielsen’s Diverse Leadership Program, Connect Florida Leadership Program, the University of Oklahoma (MIS) and Oklahoma Christian University (MBA).

Santosh serves multiple non-profit organizations. He just finished serving a year as VP of newly created NAAAP Tampa Bay, of which he was a founding member. He serves as an Executive Board Member of the non-profit Sustany Foundation and represents Nielsen with the Tampa Bay Partnership’s Regional Talent Working Group, focused on critical elements for retaining talent and workforce for the region, launching Tampa’s first workforce initiative in late 2018.

Santosh and his wife have four wonderful children, the latest who arrived in 2019, live in Tampa after transplanting from Oklahoma.

Doreen M. Viloria

Consultant II, Diversity & Inclusion- Bank of America

Doreen Viloria serves as Vice President, Diversity & Inclusion Consultant for Bank of America’s Global Diversity and Inclusion Organization. In this role, Doreen provides program design and support for the firm’s U.S. Market D&I programs and the Employee Networks (aka ERGs).

Doreen joined Bank of America’s Global Learning Organization in 2008 as an Instructor for one of the firm’s largest line of business units. She facilitated national new hire training for sales and manager roles, supporting over 8,000 new hires annually. In 2011, she was one of eight selected to form a new team, responsible for facilitating the firm’s Manager Excellence training program and for the design/development/implementation of a boot camp program to upskill over 270 peer instructors on virtual classroom delivery skills. In this role, Doreen also served as the program manager for the firm’s global Cultural Awareness training program.

In 2012, Doreen was promoted to Learning Consultant, where she managed large
technology learning initiatives and annual line of business required training,
supporting over 30K employees per initiative. Prior to joining Bank of America,
Doreen worked at two financial institutions. She has over 20 years of experience
within the financial bank industry. Doreen is an active leader for the Chicago Chapters for the firm’s Asian Leadership Network (ALN) Chicago and for the National Association for Asian American Professionals (NAAAP). She actively volunteers for multiple non-profit organizations in the Chicago area and surrounding suburbs. Since 2018, Doreen has been a volunteer coach for the One Million Degrees Coach a Scholar program.

Doreen received her Bachelor of Science in Human Resources Management from
DePaul University. Doreen and her family reside in Illinois.

Nior Gonzales

Community Engagement Professional

Nior Gonzales, MSW is a higher education and diversity, equity and inclusion professional. Nior is currently the corporate & community engagement manager and is the chair for community engagement for the Diversity and Inclusion Cabinet at the University of Kansas, Edwards Campus. Nior holds a bachelor’s degree in Human Resources from Saint Leo University and a master’s degree in Clinical Social Work from Savannah State University. Nior is on the board of the Society of Hispanic Professional Engineers Kansas City Chapter and serves as the VP of professional development for the chapter. Nior is passionate about empowering underrepresented and first generation high school and college students, as well as creating inclusive workplaces.

Michael Gonzales

2019 Leadership Convention General Manager
Co-Founder, National Diversity, Equity & Inclusion Consortium & Principal, NE&E Consulting

Michael Gonzales is the principal owner of NE&E consulting and travels the country as a consultant, executive coach, speaker, panelist and advisor on D&I topics impacting business and workforce imperatives. As the former corporate leader of Hallmark’s D&I department, he was responsible for Hallmark’s D&I’s strategies and objectives, their internal and external collaborations, partnerships and compliance. He was responsible for the execution of the D&I’s priorities regarding, workforce, workplace, marketplace and community. Michael was also responsible for the company’s seven Employee Resource Groups, (ERG’s).

He is also the co-founder of the Diversity & Inclusion Consortium, a national organization of over 285 D&I practitioners and advocates. The Consortium was created when he saw a need for collaborative thought and sharing. The main objective of the Consortium is to share best practice and to provide each other insights and support regarding D&I opportunities and challenges.

Michael is a frequent lecturer on university campuses advancing student knowledge and appreciation for D&I not only for their college experience but in preparation for their professional career. He will assume the role of adjunct professor teaching a course in diversity, inclusion and equity at Kansas Univerisity the Spring semester 2020.

He currently serves on 10 national, regional and local boards and councils.

Michael is skilled in the areas of executive coaching, assessment & consulting, speaking & presentations, building critical relations, innovation and resourcing, business collaboration, employee relations, diverse and cultural understandings, compliance metrics and program management

Lisa A. Strack

Vice President, Diversity Recruiting Program Officer- Bank of the West
National Director of ERG Relations- NAAAP

Lisa A. Strack has 18 years of experience within companies, academia, and non-profits. Currently, she is serving as the Diversity Recruiting Program Officer, VP, at Bank of the West. She’s held prior roles in university relations, diversity, talent acquisition, and business development.

Lisa earned her M.S. in Industrial Organizational Psychology from Springfield College, her B.A. in Psychology from the University of Massachusetts, Amherst, and a PHR – Professional in Human Resources certification.

She’s been part of the National Association of Asian American Professionals (NAAAP) since 2005 and now serves as the Director of ERG Relations for NAAAP and a curriculum developer for the NAAAP ERG Virtual Training program.

Angela Pastorek, Ph.D.

Program Director & Faculty, Graduate Programs in Workplace Communication- The University of Kansas

Angie Pastorek (PhD, University of Texas at Austin, 2015) is Program Director & lead faculty member for the graduate programs in organizational communication at the University of Kansas Edwards campus in Overland Park, KS. Prior to joining KU, Angie spent over 10 years in a variety of corporate employee development and internal communication/consulting roles for companies including Deloitte and Siemens Healthcare.

Now, in addition to teaching graduate seminars on organizational culture, career development and DEI-related topics, she also offers corporate workshops on Communicating for Inclusion, Building Meaningful Cross-Generational Relationships at Work, Reframing the Way We Talk about Women at Work, and Everyday Allyship at Work. Angie can be reached at apastorek@ku.edu and via LinkedIn.

Trace Ballard

Manager, LGBT Outreach- Central Intelligence Agency

Trace Ballard has been with the Central Intelligence Agency since 1985, serving multiple directorates and is currently serving as the LGBT Outreach Program Manager.  Ms. Ballad was the first openly gay officer at the CIA, coming out to agency management and security in 1988, at a time when federal law precluded openly gay Americans from receiving or holding security clearances.   Ms. Ballard is the founder of the Agency Network of Gay, Lesbian, Bisexual and Transgender Officers and Allies (ANGLE); and has been an advocate for workplace equity and inclusion for most of her career. She held the position of chair and/or co-chair for 20 years and now serves as an advisor to the ANGLE leadership team.

Farzana Nayani

Diversity, Equity & Inclusion Specialist
ERG Architect and Advisor- NAAAP

Farzana Nayani is a recognized Diversity, Equity & Inclusion specialist and established Intercultural practitioner. She has worked with Fortune 500 corporations, public agencies, higher education institutions, and non-profit organizations as a consultant and trainer on diversity and inclusion, communication, supplier diversity, and employee engagement. Farzana’s advisory work with Employee Resource Groups (ERGs), small business advocacy, and entrepreneurship has taken her to engagements across North America, from the White House to Silicon Valley. Farzana’s expertise has been featured in media outlets such as Forbes, DiversityInc, NPR, and the LA Times. She is based in Los Angeles, CA with a global upbringing including ties to South and Southeast Asia, and Canada, and is a published author on organizational training and culture. Farzana is a frequently requested speaker on DEI, race, unconscious bias, leadership, culture, and identity.

Estrella Cramer

Director, Global Compliance & Operational Risk- UPS

Estrella Cramer is the UPS Corporate Finance Controller responsible for Global Procurement Compliance & Operational Risk. She has more than 30 years of service in Finance, Procurement, Marketing, and Supply Chain disciplines at UPS. Estrella coordinated the initial Sarbanes Oxley Audit in 2004 during an international special assignment in Asia.

Estrella is the executive sponsor and advisor for the UPS Asian Business Resource Group. She also serves in the board of multiple non-profit organizations and various Advisory Councils.  

She is the recipient of numerous awards including the Corporate Women of Achievement – YWCA, Outstanding Georgia Citizen – Secretary of GA State, National Corporate and Community Achievement Award – OCA, Advocate of the Year – USPAACC, Top 25 Women in Power Impacting Diversity – DiversityPlus Magazine and 25 Most Influential Asian American in Georgia – Georgia Asian Times. 

Estrella graduated Cum Laude from the University of St. Thomas in Manila Philippines and pursued an MBA degree in Iona College, New York.

Melinda Yee Franklin

Managing Director, Corporate & Government Affairs, Western Region- United Airlines

Melinda Yee Franklin is a thought leader and legislative strategist with a sustained track record of successfully enhancing corporate reputation to generate sales revenue and drive business development. She has cultivated a global network of high level corporate, government and civic leaders which enables her to execute on business initiatives. Through her various leadership roles, she has demonstrated strong expertise in corporate governance, risk management, strategic development, and international affairs.

In 2019, she was named as a Most Influential Woman in Bay Area Business by the San Francisco Business Times. She is the Vice Chairman of the San Francisco Chamber of Commerce and recently chaired the CEO Search Committee. She is also the immediate past Chairman of the San Francisco Travel Association and sits on the boards of the San Francisco Opera, the Hong Kong Association of Northern California, the San Francisco/Shanghai Sister City Committee and the Los Angeles Economic Development Corporation.

Since 2006, she has served as the Managing Director of Corporate and Government Affairs for the Western Region for United Airlines. She is the company’s lead advocate on legislative, corporate, and policy issues related to California, Hawaii, Alaska, Oregon, Arizona, Utah, Nevada, Idaho, and Washington State. She has been the chief corporate strategist on the California Consumer Privacy Act, tax and other critical business issues that impact the aviation industry.

Prior to United, she held senior positions at The Siena Group and Meet World Trade where she advised organizations on strategic investment and business development initiatives. She was responsible for marketing, investor relations, human resources, and corporate relations. Her career includes extensive involvement in politics where she held presidential and mayoral appointments. She was appointed by President Bill Clinton to the White House Office of Presidential Personnel and served as Special Assistant to the late Secretary of Commerce Ronald Brown as Senior Advisor on the Pacific Rim. In this role, she led an interagency task force focused on economic strategy and export development initiatives. She was the Senior Advisor to the Chief of Staff in the Office of the Secretary where she focused on business development, economic and trade issues. As the director of the Mayor’s Office of International Trade and Commerce in San Francisco, she was the top trade advisor to Mayor Willie Brown. Throughout her career, she has negotiated with senior officials and business leaders worldwide.

Ms. Yee Franklin has received numerous local and national recognition for her work and is often a featured speaker at major business forums. Her focus areas include leadership, political appointments, organizational development, and crisis management. She has also conducted interviews on stage with top business and political leaders. In addition, she recently graduated from the inaugural class of the Exceptional Women Awardees Foundation. She earned her Master of Public Administration at the University of Southern California and her Bachelor of Arts in Communications at the University of California, San Diego.

Vanessa Sims

Senior Vice President, Executive Director, Diversity & Inclusion- UMB Financial Services

Vanessa Sims, an executive with more than 22 years of operation leadership experience serves as SVP and Executive Director of Diversity and Inclusion for UMB Financial Corporation.

She is responsible for strategically influencing, designing, and directing UMB’s efforts to enhance an inclusive workplace culture where talent can thrive and make their mark. She oversees all aspects of diversity and inclusion strategies working closely with business leaders and HR center of excellence leaders. She has a proven leadership track record in leading radical change to deliver competitive and innovative solutions in the centers of excellence for compensation, benefits, HR information systems, and for HR Business Partners.

Prior to UMB, Vanessa served in a variety of leadership roles of increasing responsibility for DST Systems and State Street over a 24-year time span.

While an active member in her church, she also serves on various boards for the Loose Family Foundation, Jackson County CASA and KC Mothers-In-Charge. She previously served on the Advisory Council for Operation Breakthrough and as Vice Chair of the Urban League of Greater Kansas City. She participates on various civic steering advisory committees for the KC Chamber and MARC. In 2014, she began contributing as an adjunct professor at the Rockhurst University Helzberg School of Management. In 2018, Vanessa’s expertise and accomplishments were recognized by the KC Chamber of Commerce, as a recipient of the ACE Award presented to senior level managers who advocate for expansion of their company’s D&I efforts.

Vanessa earned a master’s degree in Management and Leadership at Webster University and her undergraduate degree in Organizational Communication at Central Missouri State University.

She and her husband James have a son, two daughters and three grandsons.

Lilian Cavaleri

Director, Business Analytics & Chair, Asia Pacific Network- CBRE
Market Leader, Pacific Northwest- Filipinos in Institutional Real Estate (FIIRE)

Lilian Cavaleri is the Director of Business Analytics (BA) for CBRE since 2016. She is also the Chair for CBRE’s Asia Pacific Network (APN) and recently appointed as the Market Leader for the Pacific Northwest of Filipinos in Institutional Real Estate (FIIRE).

Since Lilian’s appointment as APN’s Chair in Dec 2016, she has authored the “APN Success Pyramid” and launched APN’s first major initiative the “Cultural Knowledge Program”. This educational program aimed at increasing cultural awareness by sharing business customs when doing business with APAC countries and communities. Lilian is now developing APN’s Professional Development Program and plan to implement in Q1/2 of 2020. Lilian plans to initiate a global vision for APN in two to three years. As of June 2019, under Lilian’s two-year leadership, APN has grown to 571 members.

As Director of the BA team, Lilian is responsible for managing analytic processes and strategies and leading a team of senior analysts to execute real estate business intelligence projects for CBRE’s current and future clients.

Before leading the BA team, Lilian was the Business Manager for Microsoft’s Integrated Facility Management and Account Operations for ten years. Lilian was responsible for Financial Management, Budgeting/Forecasting, Performance Management, Program Management of key client deliverables, Contract Management, Communications and Overall Administration. Lilian co-authored the development and execution of the first Employee Recognition “Applause” Program.

Prior to CBRE, Lilian held the positions of Director of Accounting Policy and Director of Business Process Improvement and successfully completed the Lean Six Sigma Certification at Safeco.

Preceding Safeco, Lilian was the Assistant Controller for Nastech Pharmaceutical (now Marina Biotech), a biotechnical public company where her main responsibility was the Overall Financial and SEC Reporting. Lilian also supported the VP of Business Operations who managed Manufacturing and Research & Development.

For 27+ years, Lilian has held various leadership roles in Accounting, Finance and Business Management. She is highly regarded for her ability to hold a critical function within the organization by ensuring all client deliverables are met. Lilian’s greatest strength is her ability to multi-task by being extremely organized while continuing to serve and meet the requests of her client and customers.

Tessa Xuan

Founder & Principal- WOC Group LLC
ERG Corporate Relations Manager- NAAAP

Tessa Xuan (she/her) is a nonprofit diversity and strategy consultant based in Cleveland, Ohio. Before becoming the founder of WOC Group LLC, she started her career in R&D at Procter & Gamble and went on to serve as the Executive Director of the Greater Cincinnati Chinese Chamber of Commerce, a 501c6 nonprofit. She is a serial connector who is passionate about empowering New Americans and increasing diversity in leadership, media, and government. Tessa is active in the community, as Field Director for Lakewood City Council candidate Laura Rodriguez-Carbone, and as Chair of OPAWL, a statewide organization that elevates the voices, visibility, and leadership of progressive female and nonbinary AAPIs in Ohio. At the national level, Tessa advocates for immigration policy reform and also serves as the ERG Corporate Relations Manager for NAAAP.

Tashina Charagi

Vice President of Operations Global Products & Technology- ADP

Tashina Charagi was appointed as VP, Product Operations in ADP’s GPT division in 2018. In her role, Tashina is leading ADP’s Digital Transformation and Cloud Strategy. Tashina’s role supports operations across the entire GPT portfolio across over 8,000+ employees and 100+ products. Tashina joined ADP in 2016 as VP, Corporate Strategy. In this role she led the roll-out of ADP’s cross business unit strategy for Pay Equity and launched ADP’s blockchain based Identity venture.

Prior to ADP, Tashina worked for 6 years at McKinsey, focusing her work in the telecom, media and technology vertical. Her client work at McKinsey included several post-merger integration projects and product strategy assessments. Towards the end of her tenure in the company, she was the COO for Fuel, McKinsey’s new venture targeting start-ups with consulting offerings.

Tashina holds a M.B.A degree from NYU Stern, with a stint at I.E.S.E in Spain.

Tashina’s career started as an engineer. She holds a B.E and M.S. degrees in Computer Engineering and worked at Motorola for 3 years, moving from software engineer to feature lead during her tenure there. She was part of the team that developed the Motorola Q – Motorola’s first Android based phone in 2009.

Tashina and her husband live in New Jersey with her two young children in a lovely old house with a river in their backyard.

Dr. Andrea Hendricks

Senior Executive-Director of Diversity, Inclusion Strategy- Cerner

Dr. Andrea Hendricks, as the Senior Executive Director of Diversity, Inclusion Strategy, leads Cerner’s global diversity and inclusion efforts in over 30 countries and the US. She is making an impact on Cerner’s culture by driving strategy and engagement initiatives that foster organizational learning and enhanced corporate diversity and inclusion vision for Cerner associates, leadership and community collaborative partners. Prior to joining Cerner, She was the AVP of HR and Deputy Director of Diversity at the Federal Reserve Bank of Kansas City and SVP of Diversity at UMB Financial Corporation. Hendricks is a graduate of Kansas State University where she earned a Bachelor of Science in Human Development Psychology and Mass Communications and a Master of Science in Student Counseling Psychology and Personnel Services. She also earned a Doctorate in Educational Psychology and Policy Analysis from the University of Missouri -Columbia. She also has received a Certificate in Diversity Leadership. Recently, she became an author of a new diversity and inclusion book titled: The BIG Journey: Bold Inclusion for Greatness. As an active citizen in the Kansas City community, Hendricks participates in numerous professional and community organizations.

Gaby Flores

Director, Office of Equity and Diversity- Children’s Mercy Hospitals & Clinics, Kansas City

Gaby Flores has twenty-five years of experience working in the area of health and human services, specifically with refugee and immigrant populations in the Kansas City metropolitan area.  Her area of emphasis has been in language access, diversity and health equity. Ms. Flores currently serves as the Director for the Office of Equity and Diversity at Children’s Mercy Kansas City.  Her role is to create and implement an organizational framework across the health system focusing on health equity, diversity and inclusion, which includes strategies specifically related to community engagement. Previously, Ms. Flores served as the Director of Interpreter Services for Truman Medical Centers (TMC), a Level I trauma center and safety net hospital for Kansas City, Missouri.  In addition, Ms. Flores has served as adjunct faculty at Johnson County Community College for the Healthcare Interpreting Program for Spanish Interpreters as well as in a similar adjunct capacity at the Metropolitan Community Colleges.  Ms. Flores holds a Bachelor’s degree in Anthropology, a Master’s in Business Management, and has completed the American Hospital Association’s Cultural Competency Leadership Fellowship (2006).  Ms. Flores is also a KC Chamber Centurion Alumni.  Currently, Ms. Flores serves on the board of directors for Girls on the Run KC, Gilda’s Club KC, Hope Wrx Food Pantry, and Latina Giving Circle of Greater Kansas City.

Melvina Young

Senior Writer & Creator- Hallmark Cards

Melvina Young, a former university lecturer and an expert on race and history in the
United States as well as African-American history and culture, has been a Hallmark
writer, creative, relationship expert, and content producer for nearly 14 years.
She works on issues of diversity and inclusion, equality, social justice, empathy,
understanding, and building dialogues of mutual respect through her writing,
lectures, and collaborative work with Hallmark ERGs.
Melvina is passionate about connecting people to one another authentically across
differences through the understanding that each of our diverse human experiences
makes us all collectively richer.

Toki Toguri

Co-founder and Customer Success Manager- Diverst

Toki Toguri is the Co-founder and Customer Success Manager for Diverst. She operates at the cutting edge of diversity and inclusion technology, enabling outsized ERG growth, program success and the attainment of client results through improved employee engagement and management facilitation. 

As an Asian woman, she leverages her own diversity story which includes her extensive personal career journey. The insights from these experiences help her shape the Diverst technology platform with inventive tools and engagement techniques that are practical, purposeful and impactful. The human dynamics and change management knowledge accumulated over many client installations provide the necessary experience for developing innovative D&I processes and proven implementation practices. This enables her clients to achieve, and in many cases, surpass their goals.

Toki received her BA from McGill University and went on to earn leadership positions with some of the most respected global consumer and technology brands. These experiences gave her a front-row seat to situations of bias, discrimination and other inequalities. This fostered an understanding of diversity from a people-centric perspective which has enabled her to become the thought and practice leader that she is today. As a mother, she also understands the unique challenges that working women face in the workplace, passed over for advancement opportunities more than once.

Toki was selected for Diversity Journal’s Women Worth Watching 2017. She enjoys exchanging stories, sharing knowledge and best practices.

Ann Chen

Manager, Marketing & Chair, Asian American ERG Steering Committee Communications- Experian

Ann Chen, as Marketing Manager at Experian, is responsible for driving thought leadership and marketing strategy for Experian’s Credit Information Services division. With more than a decade of marketing and communications experience, she has driven strategy in the financial services space specializing in digital marketing, branding, media relations, ambassador/influencer campaigns, and community outreach. She previously worked in the banking industry which included running marketing and communications as Senior Marketing Officer at a $250-million asset community bank in Oklahoma City and directing social media strategy as Director of Social Media at a community banking trade association in Washington, D.C.

As part of her passion and interest in community service, Ann has spent three years as Chief Marketing Officer for the National Association of Asian American Professionals (NAAAP) and is responsible for the co-founding of the Oklahoma City chapter. As Chief Marketing Officer, she is responsible for developing marketing strategies to grow and retain membership, supporting sponsors and community partners, as well as promoting national programs and events. Some of these initiatives include the Leadership Convention, National Leadership Academy, and Asian Pacific American Heritage Month. She also leads efforts to unify and strengthen the NAAAP brand nationally and internationally and provides marketing resources to more than 30 local chapters.

As part of her commitment to diversity, Ann has also held leadership roles and is part of the founding steering committee at Experian’s Asian American Employee Resource Group and U.C. Berkeley’s Asian staff organization, during her stint working as Digital Marketing Officer at the School of Public Health. While in Oklahoma, she has served on several boards including EARC, a nonprofit serving adults with disabilities, Oklahoma Bankers’ Emerging Leaders group, Community Bankers Association of Oklahoma’s Horizon Bankers, and Edmond Chamber of Commerce’s Edmond Locally Owned Committee. In 2016, NextGen magazine named Ann to their NextGen Under 30 list for finance.

Ann has a bachelor’s degree in public communications from American University in Washington, D.C. and currently resides in the greater Los Angeles area with her husband, a composer for film, TV and media.

Bobby Griffin

Vice President, Diversity & Inclusion- CBRE

Bobby Griffin is the Vice President of Diversity & Inclusion for CBRE.  In his role, Bobby works closely with leadership on the strategy and execution of CBRE’s diversity and inclusion efforts. Bobby provides guidance aimed at further positioning CBRE as an employer of choice. He focuses on CBRE’s commitment to its employees and the diversity and inclusion mission: To foster an inclusive and engaging work environment that values and leverages employee differences to achieve world class business results. This includes implementing and supporting diversity initiatives, enhancing the effectiveness of employee networks and integration of D&I into talent acquisition and talent management processes.

Prior to joining CBRE, Bobby was the Global Director of Diversity & Inclusion for Flowserve Corporation, a manufacturing and fluid motion services company with operations in 50 countries across 3 global regions. In his role, Bobby was responsible for partnering with leadership on the strategy design and execution of Flowserve’s global D&I effort.  Prior to Joining Flowserve, Bobby worked as the Global Director of Diversity & Inclusion for Alcon/Novartis, a global eye care and pharmaceutical manufacturing and sales company with operations in 75 countries around the world.  

Bobby has also held various regional and national level human resource leadership positions in Fortune 100 companies in the consumer products goods and health care sectors including Coca-Cola Enterprises and Merck & Co. Inc.  In these roles he successfully developed and implemented strategies, initiatives, and solutions that drove and supported diversity & inclusion, leadership development, and talent management.

Bobby holds a bachelor’s degree in business management from Abilene Christian University and a Master of Business Administration degree from the University of North Texas. 

Kingman Ng

Director, HR Global Diversity & Inclusion- Eli Lilly and Company 

Kingman Ng has over 20 years of pharmaceutical product development experience in both technical and management roles with Lilly and Novartis. Kingman started his scientific career at Lilly then moved to become the Department Head of pharmaceutical science at Novartis Vaccines. He rejoined Lilly in 2015 as Director to lead and manage the formulation / drug product development for the biologics portfolio. Kingman has always been interested in leadership development to enable a culture of innovation and inclusion.  Kingman holds a Ph.D. degree in biophysics from the University of Minnesota.  He earned his master’s and bachelor’s degrees in physics from Chinese University of Hong Kong. He is also certified in Marshall Goldsmith Stakeholder Centered coaching.

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Elizabeth Yang

NAAAP National President
Owner- Law & Mediation Offices of Elizabeth Yang

Elizabeth Yang is the current NAAAP National President.  She has been volunteering with NAAAP for over 12 years and co-founded NAAAP’s SoCal chapter. She previously served as NAAAP LA’s President and has also been named NAAAP National Leader of the Year.  Elizabeth is an entrepreneur and runs her own law practice in SoCal.  Prior to her legal career, Elizabeth worked as an Electrical Engineer at Raytheon, where she was President of the Asian ERG, “RAPA”. She has been named as a “Super Lawyer” by Thomson Reuters, which recognizes the top 2.5% of lawyers in California and is also a best-selling author having published two books.

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Mariko Carpenter

Vice President, Strategic Alliances- Nielsen

Mariko S. Carpenter is the Vice President of Strategic Community Alliance at Nielsen, the world’s largest consumer research company. Mariko serves as a thought leader on U.S. multicultural consumer insights with focus on Asian Americans – the fastest-growing consumer segment in the U.S. She delivers the narrative behind the trends to help brands, marketers and community leaders build strategies to win in our ever-changing, diverse U.S. market.                                                   

Mariko most recently received the 2018 Outstanding 50 Asian Americans in Business Awards by Asian American Business Development Center and serves on the Board of the National Asian American Chamber of Commerce and Entrepreneurship. She holds an MS in Marketing from New York University and a BA in French and Asian Studies from Vassar College.

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