ERG Summit 

Being, Becoming, Belonging.

Relying on their passion and vision, ERG leaders become unconventional leaders and disruptors to push the boundaries of what it means to lead. Don’t miss out on this spectacular event and the visionary speakers at the ERG Summit.

Learn more about the ERG Summit

ERG Summit Speakers

Image of Stella Guan

Kim Cummings

AVP, Human Resources & Diversity
BNSF Railway

Image of Candi Castleberry-Singleton

Santosh Mathew

Global M&A Integrations Leader / Diversity & Sustainability Lead
Nielsen

Image of Katerina Jeng

Doreen M. Viloria

Vice President, Diversity & Inclusion Consultant
Bank of America

Image of Katerina Jeng

Nior Gonzales

Corporate & Community Engagement Manager
The University of Kansas

Image of Stella Guan

Michael Gonzales

Co-Founder, Consultant & Speaker
The Diversity & Inclusion Consortium
Principal, NE&E Consulting

Image of Candi Castleberry-Singleton

Lisa A. Strack

Diversity Recruiting Program Officer
Bank of the West
National Director of ERG Relations
NAAAP

Image of Katerina Jeng

Angie Pastorek, Ph.D.

Program Director and Faculty, Graduate Programs in Workplace Communication
The University of Kansas

Image of Katerina Jeng

Trace Ballard

LGBT Outreach Manager
Central Intelligence Agency

Image of Farzana Nayani

Farzana Nayani

Diversity, Equity &
Inclusion Specialist
ERG Architect & Advisor, NAAAP

Image of Candi Castleberry-Singleton

Estrella Cramer

Procurement Compliance Director
UPS

Image of Katerina Jeng

Melinda Yee Franklin

Managing Director, Corporate & Government Affairs 
Western Region, United Airlines

Image of Katerina Jeng

Vanessa Sims

SVP Executive Director,
Diversity & Inclusion
UMB

Image of Katerina Jeng

Tessa Xuan

Founder & Principal
WOC Group LLC
ERG Corporate Relations Manager, NAAAP

Image of Stella Guan

Tashina Charagi

VP of Operations Global Products and Technology
ADP

Image of Katerina Jeng

Lilian Cavaleri

Director, Business Analytics & Chair, Asia Pacific Network, CBRE
Market Leader, Pacific Northwest
Filipinos in Institutional Real Estate (FIIRE)

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Melvina Young

Sr. Writer & Creative
African American & LGBTQ ERG
Hallmark Cards

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Gaby Flores

Director, Office of Equity
and Diversity
Children’s Mercy Hospital, Kansas City

Image of Candi Castleberry-Singleton

Dr. Andrea Hendricks

Senior Executive Director of Diversity, Inclusion Strategy
Cerner

Speaker Bios

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Kim Cummings

AVP, Human Resources & Diversity
BNSF Railway

Kim Cummings, SCP, SPHR is assistant vice president, Human Resources and Diversity at BNSF Railway. In this role, Kim has responsibility for BNSF Railway’s diversity and inclusion efforts, EEO/Affirmative Action Plans and HR Compliance. She also provides leadership to the HR matrix teams supporting Law, State/Federal Govt Affairs, Corporate Communications, Claims, Compliance and Audit Services, and Technology Services.

Kim has spent over 20 years in leadership roles encouraging and promoting employee engagement in companies that include Belo Broadcasting, Burger King Corporation, Dell and Target Corporation. Kim has received numerous community service awards and business awards that include the 2012 “HR Professional of the Year” designation by Ogletree Deakins Law Firm and the Dallas Chamber of Commerce, 2015 DiversityFIRST Award from the National Diversity Council and named 2016 Texas Most Powerful Business Women by Texas Diversity Magazine.

Kim received her Bachelor degree in Social Work from Texas State University graduating from the University’s Emerging Leader program and was inducted into Who’s Who in College & Universities students. Kim received her Master degree from the University of Texas at Austin. She holds a Senior Professional designation in Human Resources and certified employee relations credentials. Kim is a professional member of the Fort Worth Human Resources Group and National Society of Human Resource Management.

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Santosh Mathew

Global M&A Integrations Leader / Diversity & Sustainability Lead, Nielsen

Santosh Mathew has spent the last 16 years in multiple industries ranging from Government, Health Care, Insurance, Manufacturing in numerous technical capacities.

Currently at Nielsen as a Director of Technology, he leads the Global Mergers and Acquisitions integration practice to rapidly integrate new companies into our HR, Billing, Finance and Payroll systems.

For five years and counting he has co-led Nielsen’s Asian Affinity Link Employee Resource Group driving cultural exploration and inclusive practices, and leads the North American Green Team, which exists to ideate ways to make the company more sustainable through the grassroots efforts.

He’s a graduate of Nielsen’s Diverse Leadership Program, Connect Florida Leadership Program, the University of Oklahoma (MIS) and Oklahoma Christian University (MBA).

Santosh serves multiple non-profit organizations. He just finished serving a year as VP of newly created NAAAP Tampa Bay, of which he was a founding member. He serves as an Executive Board Member of the non-profit Sustany Foundation and represents Nielsen with the Tampa Bay Partnership’s Regional Talent Working Group, focused on critical elements for retaining talent and workforce for the region, launching Tampa’s first workforce initiative in late 2018.

Santosh and his wife have four wonderful children, the latest who arrived in 2019, live in Tampa after transplanting from Oklahoma.

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Doreen M. Viloria

Vice President, Diversity & Inclusion Consultant
Bank of America

Doreen Viloria serves as Vice President, Diversity & Inclusion Consultant for Bank of America’s Global Diversity and Inclusion Organization. In this role, Doreen provides program design and support for the firm’s U.S. Market D&I programs and the Employee Networks (aka ERGs).

Doreen joined Bank of America’s Global Learning Organization in 2008 as an Instructor for one of the firm’s largest line of business units. She facilitated national new hire training for sales and manager roles, supporting over 8,000 new hires annually. In 2011, she was one of eight selected to form a new team, responsible for facilitating the firm’s Manager Excellence training program and for the design/development/implementation of a boot camp program to upskill over 270 peer instructors on virtual classroom delivery skills. In this role, Doreen also served as the program manager for the firm’s global Cultural Awareness training program.

In 2012, Doreen was promoted to Learning Consultant, where she managed large
technology learning initiatives and annual line of business required training,
supporting over 30K employees per initiative. Prior to joining Bank of America,
Doreen worked at two financial institutions. She has over 20 years of experience
within the financial bank industry. Doreen is an active leader for the Chicago Chapters for the firm’s Asian Leadership Network (ALN) Chicago and for the National Association for Asian American Professionals (NAAAP). She actively volunteers for multiple non-profit organizations in the Chicago area and surrounding suburbs. Since 2018, Doreen has been a volunteer coach for the One Million Degrees Coach a Scholar program.

Doreen received her Bachelor of Science in Human Resources Management from
DePaul University. Doreen and her family reside in Illinois.

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Nior Gonzales

Corporate & Community Engagement Manager
The University of Kansas

Nior Gonzales, MSW is a higher education and diversity, equity and inclusion professional. Nior is currently the corporate & community engagement manager and is the chair for community engagement for the Diversity and Inclusion Cabinet at the University of Kansas, Edwards Campus. Nior holds a bachelor’s degree in Human Resources from Saint Leo University and a master’s degree in Clinical Social Work from Savannah State University. Nior is on the board of the Society of Hispanic Professional Engineers Kansas City Chapter and serves as the VP of professional development for the chapter. Nior is passionate about empowering underrepresented and first generation high school and college students, as well as creating inclusive workplaces.

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Michael Gonzales

Co-Founder, Consultant & Speaker
The Diversity & Inclusion Consortium
Principal, NE&E Consulting

Michael Gonzales is the principal owner of NE&E consulting and travels the country as a consultant, executive coach, speaker, panelist and advisor on D&I topics impacting business and workforce imperatives. As the former corporate leader of Hallmark’s D&I department, he was responsible for Hallmark’s D&I’s strategies and objectives, their internal and external collaborations, partnerships and compliance. He was responsible for the execution of the D&I’s priorities regarding, workforce, workplace, marketplace and community. Michael was also responsible for the company’s seven Employee Resource Groups, (ERG’s).

He is also the co-founder of the Diversity & Inclusion Consortium, a national organization of over 285 D&I practitioners and advocates. The Consortium was created when he saw a need for collaborative thought and sharing. The main objective of the Consortium is to share best practice and to provide each other insights and support regarding D&I opportunities and challenges.

Michael is a frequent lecturer on university campuses advancing student knowledge and appreciation for D&I not only for their college experience but in preparation for their professional career. He will assume the role of adjunct professor teaching a course in diversity, inclusion and equity at Kansas Univerisity the Spring semester 2020.

He currently serves on 10 national, regional and local boards and councils.

Michael is skilled in the areas of executive coaching, assessment & consulting, speaking & presentations, building critical relations, innovation and resourcing, business collaboration, employee relations, diverse and cultural understandings, compliance metrics and program management

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Lisa A. Strack

Diversity Recruiting Program Officer
Bank of the West
National Director of ERG Relations, NAAAP

Lisa A. Strack has 18 years of experience within companies, academia, and non-profits. Currently, she is serving as the Diversity Recruiting Program Officer, VP, at Bank of the West. She’s held prior roles in university relations, diversity, talent acquisition, and business development.

Lisa earned her M.S. in Industrial Organizational Psychology from Springfield College, her B.A. in Psychology from the University of Massachusetts, Amherst, and a PHR – Professional in Human Resources certification.

She’s been part of the National Association of Asian American Professionals (NAAAP) since 2005 and now serves as the Director of ERG Relations for NAAAP and a curriculum developer for the NAAAP ERG Virtual Training program.

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Angie Pastorek, Ph.D.

Program Director and Faculty, Graduate Programs in Workplace Communication
The University of Kansas

Angie Pastorek (PhD, University of Texas at Austin, 2015) is Program Director & lead faculty member for the graduate programs in organizational communication at the University of Kansas Edwards campus in Overland Park, KS. Prior to joining KU, Angie spent over 10 years in a variety of corporate employee development and internal communication/consulting roles for companies including Deloitte and Siemens Healthcare.

Now, in addition to teaching graduate seminars on organizational culture, career development and DEI-related topics, she also offers corporate workshops on Communicating for Inclusion, Building Meaningful Cross-Generational Relationships at Work, Reframing the Way We Talk about Women at Work, and Everyday Allyship at Work. Angie can be reached at apastorek@ku.edu and via LinkedIn.

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Trace Ballard

LGBT Outreach Manager
Central Intelligence Agency

Trace Ballard has been with the Central Intelligence Agency since 1985, serving multiple directorates and is currently serving as the LGBT Outreach Program Manager.  Ms. Ballad was the first openly gay officer at the CIA, coming out to agency management and security in 1988, at a time when federal law precluded openly gay Americans from receiving or holding security clearances.   Ms. Ballard is the founder of the Agency Network of Gay, Lesbian, Bisexual and Transgender Officers and Allies (ANGLE); and has been an advocate for workplace equity and inclusion for most of her career. She held the position of chair and/or co-chair for 20 years and now serves as an advisor to the ANGLE leadership team.

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Farzana Nayani

Diversity, Equity &
Inclusion Specialist
ERG Architect & Advisor, NAAAP

Farzana Nayani is a recognized Diversity, Equity & Inclusion specialist and established Intercultural practitioner. She has worked with Fortune 500 corporations, public agencies, higher education institutions, and non-profit organizations as a consultant and trainer on diversity and inclusion, communication, supplier diversity, and employee engagement. Farzana’s advisory work with Employee Resource Groups (ERGs), small business advocacy, and entrepreneurship has taken her to engagements across North America, from the White House to Silicon Valley. Farzana’s expertise has been featured in media outlets such as Forbes, DiversityInc, NPR, and the LA Times. She is based in Los Angeles, CA with a global upbringing including ties to South and Southeast Asia, and Canada, and is a published author on organizational training and culture. Farzana is a frequently requested speaker on DEI, race, unconscious bias, leadership, culture, and identity.

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Estrella Cramer

Procurement Compliance Director
UPS

Estrella Cramer is the UPS Corporate Finance Controller responsible for Global Procurement Compliance & Operational Risk. She has more than 30 years of service in Finance, Procurement, Marketing, and Supply Chain disciplines at UPS. Estrella coordinated the initial Sarbanes Oxley Audit in 2004 during an international special assignment in Asia.

Estrella is the executive sponsor and advisor for the UPS Asian Business Resource Group. She also serves in the board of multiple non-profit organizations and various Advisory Councils.  

She is the recipient of numerous awards including the Corporate Women of Achievement – YWCA, Outstanding Georgia Citizen – Secretary of GA State, National Corporate and Community Achievement Award – OCA, Advocate of the Year – USPAACC, Top 25 Women in Power Impacting Diversity – DiversityPlus Magazine and 25 Most Influential Asian American in Georgia – Georgia Asian Times. 

Estrella graduated Cum Laude from the University of St. Thomas in Manila Philippines and pursued an MBA degree in Iona College, New York.

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Melinda Yee Franklin

Managing Director, Corporate &
Government Affairs
Western Region, United Airlines

Melinda Yee Franklin is a thought leader and legislative strategist with a sustained track record of successfully enhancing corporate reputation to generate sales revenue and drive business development. She has cultivated a global network of high level corporate, government and civic leaders which enables her to execute on business initiatives. Through her various leadership roles, she has demonstrated strong expertise in corporate governance, risk management, strategic development, and international affairs.

In 2019, she was named as a Most Influential Woman in Bay Area Business by the San Francisco Business Times. She is the Vice Chairman of the San Francisco Chamber of Commerce and recently chaired the CEO Search Committee. She is also the immediate past Chairman of the San Francisco Travel Association and sits on the boards of the San Francisco Opera, the Hong Kong Association of Northern California, the San Francisco/Shanghai Sister City Committee and the Los Angeles Economic Development Corporation.

Since 2006, she has served as the Managing Director of Corporate and Government Affairs for the Western Region for United Airlines. She is the company’s lead advocate on legislative, corporate, and policy issues related to California, Hawaii, Alaska, Oregon, Arizona, Utah, Nevada, Idaho, and Washington State. She has been the chief corporate strategist on the California Consumer Privacy Act, tax and other critical business issues that impact the aviation industry.

Prior to United, she held senior positions at The Siena Group and Meet World Trade where she advised organizations on strategic investment and business development initiatives. She was responsible for marketing, investor relations, human resources, and corporate relations. Her career includes extensive involvement in politics where she held presidential and mayoral appointments. She was appointed by President Bill Clinton to the White House Office of Presidential Personnel and served as Special Assistant to the late Secretary of Commerce Ronald Brown as Senior Advisor on the Pacific Rim. In this role, she led an interagency task force focused on economic strategy and export development initiatives. She was the Senior Advisor to the Chief of Staff in the Office of the Secretary where she focused on business development, economic and trade issues. As the director of the Mayor’s Office of International Trade and Commerce in San Francisco, she was the top trade advisor to Mayor Willie Brown. Throughout her career, she has negotiated with senior officials and business leaders worldwide.

Ms. Yee Franklin has received numerous local and national recognition for her work and is often a featured speaker at major business forums. Her focus areas include leadership, political appointments, organizational development, and crisis management. She has also conducted interviews on stage with top business and political leaders. In addition, she recently graduated from the inaugural class of the Exceptional Women Awardees Foundation. She earned her Master of Public Administration at the University of Southern California and her Bachelor of Arts in Communications at the University of California, San Diego.

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Vanessa Sims

SVP Executive Director, Diversity & Inclusion
UMB

Vanessa Sims, an executive with more than 22 years of operation leadership experience serves as SVP and Executive Director of Diversity and Inclusion for UMB Financial Corporation.

She is responsible for strategically influencing, designing, and directing UMB’s efforts to enhance an inclusive workplace culture where talent can thrive and make their mark. She oversees all aspects of diversity and inclusion strategies working closely with business leaders and HR center of excellence leaders. She has a proven leadership track record in leading radical change to deliver competitive and innovative solutions in the centers of excellence for compensation, benefits, HR information systems, and for HR Business Partners.

Prior to UMB, Vanessa served in a variety of leadership roles of increasing responsibility for DST Systems and State Street over a 24-year time span.

While an active member in her church, she also serves on various boards for the Loose Family Foundation, Jackson County CASA and KC Mothers-In-Charge. She previously served on the Advisory Council for Operation Breakthrough and as Vice Chair of the Urban League of Greater Kansas City. She participates on various civic steering advisory committees for the KC Chamber and MARC. In 2014, she began contributing as an adjunct professor at the Rockhurst University Helzberg School of Management. In 2018, Vanessa’s expertise and accomplishments were recognized by the KC Chamber of Commerce, as a recipient of the ACE Award presented to senior level managers who advocate for expansion of their company’s D&I efforts.

Vanessa earned a master’s degree in Management and Leadership at Webster University and her undergraduate degree in Organizational Communication at Central Missouri State University.

She and her husband James have a son, two daughters and three grandsons.

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Lilian Cavaleri

Director, Business Analytics & Chair, Asia Pacific Network, CBRE
Market Leader, Pacific Northwest
Filipinos in Institutional Real Estate (FIIRE)

Lilian Cavaleri is the Service Delivery Director of the Business Analytics Team under the Global Workplace Solutions line of business. Lilian is responsible for managing analytic processes and strategies and leading a team of senior analysts to execute real estate business intelligence projects for CBRE’s current and future clients.

On July 2015, Lilian was selected as the Northwest Regional Leader for the newest Diversity and Inclusion Group, Asia Pacific Network (APN) and on November 2016, she was appointed the National Co-Chair. In this role, she was instrumental in the development of APN’s mission, goals, objectives and authored the “APN Success Pyramid”. On April 2019, Lilian launched APN’s first major initiative the “Cultural Knowledge Program”.

Before joining BAT, Lilian was the Business Manager for Microsoft’s Puget Sound Integrated Facility Management and Account Operations since 2008. Lilian was responsible for the overall financial management and budgeting, key performance indicators, program management of key client deliverables, contract management, communications and overall administration. Lilian co-authored the development and execution of the “Applause Employee Recognition Program”.

Prior to CBRE, Lilian held the positions of Director of Accounting Policy and Director of Business Process Improvement after she successfully completed the Lean Six Sigma Certification at Safeco.

Preceding Safeco, Lilian was the Assistant Controller for Nastech Pharmaceutical (now Marina Biotech), a biotechnical public company in Bothell, Washington where her main responsibility was the overall financial and SEC reporting. Lilian also supported the VP of Business Operations who managed Manufacturing and Research & Development.

For 27+ years, Lilian has held various roles under the Accounting/Finance and Business Management organizations. She is highly regarded for her ability to hold a critical function within the organization by ensuring all client deliverables are met. Lilian’s greatest strength is her ability to multi-task by being extremely organized while continuing to serve and meet the requests of her client and customers.

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Tessa Xuan

Founder & Principal
WOC Group LLC
ERG Corporate Relations Manager, NAAAP

Tessa Xuan (she/her) is a nonprofit diversity and strategy consultant based in Cleveland, Ohio. Before becoming the founder of WOC Group LLC, she started her career in R&D at Procter & Gamble and went on to serve as the Executive Director of the Greater Cincinnati Chinese Chamber of Commerce, a 501c6 nonprofit. She is a serial connector who is passionate about empowering New Americans and increasing diversity in leadership, media, and government. Tessa is active in the community, as Field Director for Lakewood City Council candidate Laura Rodriguez-Carbone, and as Chair of OPAWL, a statewide organization that elevates the voices, visibility, and leadership of progressive female and nonbinary AAPIs in Ohio. At the national level, Tessa advocates for immigration policy reform and also serves as the ERG Corporate Relations Manager for NAAAP.

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Tashina Charagi

VP of Operations Global Products and Technology
ADP

Tashina Charagi was appointed as VP, Product Operations in ADP’s GPT division in 2018. In her role, Tashina is leading ADP’s Digital Transformation and Cloud Strategy. Tashina’s role supports operations across the entire GPT portfolio across over 8,000+ employees and 100+ products. Tashina joined ADP in 2016 as VP, Corporate Strategy. In this role she led the roll-out of ADP’s cross business unit strategy for Pay Equity and launched ADP’s blockchain based Identity venture.

Prior to ADP, Tashina worked for 6 years at McKinsey, focusing her work in the telecom, media and technology vertical. Her client work at McKinsey included several post-merger integration projects and product strategy assessments. Towards the end of her tenure in the company, she was the COO for Fuel, McKinsey’s new venture targeting start-ups with consulting offerings.

Tashina holds a M.B.A degree from NYU Stern, with a stint at I.E.S.E in Spain.

Tashina’s career started as an engineer. She holds a B.E and M.S. degrees in Computer Engineering and worked at Motorola for 3 years, moving from software engineer to feature lead during her tenure there. She was part of the team that developed the Motorola Q – Motorola’s first Android based phone in 2009.

Tashina and her husband live in New Jersey with her two young children in a lovely old house with a river in their backyard.

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Dr. Andrea Hendricks

Senior Executive Director of Diversity,
Inclusion Strategy
Cerner

Dr. Andrea Hendricks, as the Senior Executive Director of Diversity, Inclusion Strategy, leads Cerner’s global diversity and inclusion efforts in over 30 countries and the US. She is making an impact on Cerner’s culture by driving strategy and engagement initiatives that foster organizational learning and enhanced corporate diversity and inclusion vision for Cerner associates, leadership and community collaborative partners. Prior to joining Cerner, She was the AVP of HR and Deputy Director of Diversity at the Federal Reserve Bank of Kansas City and SVP of Diversity at UMB Financial Corporation. Hendricks is a graduate of Kansas State University where she earned a Bachelor of Science in Human Development Psychology and Mass Communications and a Master of Science in Student Counseling Psychology and Personnel Services. She also earned a Doctorate in Educational Psychology and Policy Analysis from the University of Missouri -Columbia. She also has received a Certificate in Diversity Leadership. Recently, she became an author of a new diversity and inclusion book titled: The BIG Journey: Bold Inclusion for Greatness. As an active citizen in the Kansas City community, Hendricks participates in numerous professional and community organizations.

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